FAQ (Frequently Ask Question)

1. What is the material of your jewellery?

Most pieces are made from brass, with silver or gold plating. Please check individual product descriptions for details.

2. How do I know if my order is placed?

Once your payment is successful, you’ll receive an order confirmation email and SMS along with a tracking ID.

3. How do I track my order?

Use your Tracking ID on our website or email us. Our team replies within 24 hours.

4. My payment was deducted but no confirmation received. What should I do?

Don’t worry — your money is safe. Sometimes payment gateway errors cause delays. Please contact us or WhatsApp us at +91 85330860685.

5. What is the size of bracelets and rings?

They are free-size and adjustable. Product descriptions contain all size details.

6. How long will delivery take?

Dispatched within 1–3 business days(except Sundays and public holidays).

Domestic: 3–7 days after dispatch

International: Depends on destination If delayed by more than a week, contact us immediately.

7. Will the polish last long?

Yes ✅ All pieces are anti-tarnish and skin-friendly. Gold-plated jewellery stays stable for years. Silver-plated jewellery may tarnish slightly due to its natural property, but with proper storage, it will remain beautiful for a long time.